Policy
"CUSTOMER ANNOUNCEMENT"
Dear Customers
We are a workshop founded in PA, USA, and there are three members in our workshop, who are striving to make our customers happy with our original artwork.
Hope you like our shop. Please feel free to send us a message if you have suggestions or questions on our products.
Best regards
Uhomate
Please read the shop policies and product descriptions thoroughly (especially materials, sizes and delivery times), before placing an order.
► SHIPPMENT
-All orders are shipped to your address on the order
-Well protected during shipment, will arrive in perfect condition without damage
-Fast and secure shipping, all items are shipped within 1-2 BUSINESS day via USPS(United States Postal Service).
-The average transit time is approx. 1-2 weeks.
-Comes wrapped in a plastic sleeve and shipped flat in a cardboard mailer(5X7 and 8X10 inch) or rolled into a sturdy tube(11X14 and 13X19 inch)
-International orders are shipped via USPS first class mail service
-A tracking number will be provided when your order is sent out
-Please be patient if you have an international order. Please contact our shop within three months if there is something wrong with your order, and we will make a free replacement for your item
►Refunds and Exchanges
-We will re-send your order or issue a refund if you have not received your order end of the ETA (estimated time arrival).
-%100 SATISFACTION GUARANTEE
-For US customers, We offer 30-Day Money Back for no reason from our customers.
-For international customers, we offer refund for the item only (thanks for your understanding due to the expensive shipping cost)
-Orders damaged during shipment will be replaced without charge.
Thanks again for stopping with us and your support for US handmade and small businesses!
Dear Customers
We are a workshop founded in PA, USA, and there are three members in our workshop, who are striving to make our customers happy with our original artwork.
Hope you like our shop. Please feel free to send us a message if you have suggestions or questions on our products.
Best regards
Uhomate
Please read the shop policies and product descriptions thoroughly (especially materials, sizes and delivery times), before placing an order.
► SHIPPMENT
-All orders are shipped to your address on the order
-Well protected during shipment, will arrive in perfect condition without damage
-Fast and secure shipping, all items are shipped within 1-2 BUSINESS day via USPS(United States Postal Service).
-The average transit time is approx. 1-2 weeks.
-Comes wrapped in a plastic sleeve and shipped flat in a cardboard mailer(5X7 and 8X10 inch) or rolled into a sturdy tube(11X14 and 13X19 inch)
-International orders are shipped via USPS first class mail service
-A tracking number will be provided when your order is sent out
-Please be patient if you have an international order. Please contact our shop within three months if there is something wrong with your order, and we will make a free replacement for your item
►Refunds and Exchanges
-We will re-send your order or issue a refund if you have not received your order end of the ETA (estimated time arrival).
-%100 SATISFACTION GUARANTEE
-For US customers, We offer 30-Day Money Back for no reason from our customers.
-For international customers, we offer refund for the item only (thanks for your understanding due to the expensive shipping cost)
-Orders damaged during shipment will be replaced without charge.
Thanks again for stopping with us and your support for US handmade and small businesses!